Terms & Conditions
Date of Last Revision: August 2018
The Munro Bagging Co. Limited reserves the right to change or modify these Terms at any time and in its sole discretion.
Payment can be done on The Munro Bagging Co. website. We accept credit card and PayPal payments. Once you the payment has gone through, you will receive a confirmation of the booking and an email with all of the tour information. Bookings must be make by 5pm the day before to ensure the tour will run.
If you cancel: We understand that circumstances/travel plans change, so we request that if you need to cancel, you do so by 3pm the day before for a full refund. After 3pm we can refund 50% of the cost before the start of the tour the next day. After the 7am the day of the tour any cancellations or no shows will be charged the full amount.
If we cancel: The tour will run rain or shine as long as the weather conditions are not dangerous. Depending on the forecasts, we may need to go to an alternate munro of the conditions are vastly different in our alternate route location. If the unlikely situation arises where conditions are so poor that safety becomes an issue, we reserve the right to cancel any tour. We will do our very best to provide an alternative date/time that suits all the bookings on that day, however if we are unable to provide a satisfactory solution, a full refund will be offered.
3. Insurance and Safety
Insurance and Safety – The Munro Bagging Co. Limited have full public liability insurance. It is the nature of adventure activities that there will always be some degree of risk. Our insurance does not cover you for inherent risks or client negligence. Whilst not mandatory you may wish to arrange your own personal injury insurance or alternatively contact us for help in arranging cover. For your own safety it is imperative that you abide by the decisions of our guides. We reserve the right to make changes to planned routes and venues as a result of adverse or impending conditions. Additionally, it is mandatory for all ‘baggers’ to sign a liability waiver, which will be provided by our guides in the morning upon arrival. The Liability waiver is also available on our website if you wish to read it in advanced. ‘Baggers’ under 18yrs of age will need an accompanying adult guardian to sign the waiver on their behalf.
4. Alcohol and Drug
At The Munro Bagging Co., we have a very strict no alcohol/drug policy: The Munro Bagging Co. reserve the right to refuse participation to clients that we suspect to be under the influence of alcohol or drugs and in such circumstances no refunds shall be given.
5. Participation Restrictions
Many of the environments we explore do present hazardous elements. For the safety of everyone involved we have placed certain restrictions on participants of our activities. These restrictions are detailed in your confirmation email: – Please take note of these restrictions; as we cannot screen every client prior to coming, we rely on honesty.
We reserve the right to refuse participation to anyone who is out with these guidelines.
All ‘baggers’ must sign the liability waiver which outlines the medical restrictions, and acknowledges that they are physically fit and have not been advised otherwise by a qualified medical person and assume all responsibility for any medication required for asthma, diabetes, or any other ‘non restrictive’ condition. Additionally all ‘baggers’ must not have any of the following, but not limited to, restrictive conditions: Pregnancy, Skeletal and Muscular Problems, Heart and Respiratory Problems, or recent Operations.
We require all ‘baggers’ to be at least 12yrs, and accompanied by a guardian if under 18yrs (with a signed liability waiver signed by the guardian). We have no upper limit as long as all baggers feel confident in having a basic fitness level and have no restrictive medical conditions as outlined on the liability waiver.
The Munro Bagging Co. Limited provide transportation for the full day from the pick up locations as confirmed with the timings in the confirmation email after booking. We will do everything in our power to ensure the tour does run according to the schedule provided, however The Munro Bagging Co. Limited will not be responsible for lateness or schedule deviation due to breakdown, traffic or unplanned timings.